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Oscar H

Senior Scrum Master and Certified SAFe Product Owner

Profile

I am a Senior Scrum Master with over 10 years of experience leading and coaching Agile teams in software development. I specialize in facilitating Agile ceremonies (Scrum, Kanban, PI Planning), removing roadblocks, and driving continuous improvement. I excel at fostering team collaboration, increasing team velocity, and ensuring the successful delivery of software projects. I am passionate about building high-performing Agile environments that deliver value.

I hold a SAFe® 5 Product Owner/Product Manager certification and have a proven track record of leading cross-functional teams to develop and deliver complex software products. My expertise includes writing user stories, developing business models, and creating value propositions. With excellent communication and leadership skills, I am adept at solving problems and learning complex systems quickly. I am proficient in key Agile tools such as Jira, Confluence, and Aha!, and have extensive experience creating custom Jira queries for precise tracking and reporting.

With a strong foundation in managing work in progress and optimizing team performance, I leverage tools like Jira to enhance productivity. My experience includes managing product backlogs, tracking work progress through custom queries, and developing dashboards for real-time insights into key metrics, ensuring alignment with project goals.

In addition to my Agile coaching and Scrum expertise, my background as a Full Stack Open Source Web Developer (proficient in PHP, MySQL, Linux, and AWS) further strengthens my ability to collaborate effectively with technical teams. My familiarity with Team Foundation Server (now Azure DevOps Server) enables me to bridge skills between Jira and Azure DevOps, streamlining processes and enhancing team productivity.

Experience

Travelport (03/2022 - 03/2024)
Certified SAFe Product Owner/Technical Product Manager

  • Led PI Planning efforts, ensuring alignment of product roadmaps with customer needs and company goals.
  • Collaborated with development teams to translate requirements into actionable features.
  • Represented the customer to the development team, gathering and prioritizing user requirements.
  • Managed the product backlog, ensuring it was current and aligned with customer needs.
  • Prepared and participated in Program Increment (PI) Planning to align roadmaps with strategic goals.

  • Demonstrated RTE skills by working closely with the RTE in preparation for PI Planning and assisting junior POs.

Tata Consulting Services (01/2019 - 03/2022)
Product Owner/Scrum Master/Business Analyst

  • Product Owner (USAA):
    • Translated business requirements into user stories, successfully delivering a tool for tracking internal component upgrades.
    • Maintained a prioritized backlog of user stories for implementation.
    • Motivated development teams to deliver solutions with a sense of urgency.
  • Scrum Master (Morgan & Stanley):
    • Facilitated Agile ceremonies to ensure adherence to Scrum framework principles.
    • Collaborated with stakeholders, product owners, and developers to ensure effective communication.
    • Reviewed metrics to track team progress and identify improvement areas.
    • Managed sprint backlog and assisted in product backlog prioritization.
    • Coached the team on Agile best practices and Scrum ceremonies.
  • SAFe Scrum Master (UPS):
    • Coached associates on Agile methodologies and sprint planning strategies.
    • Facilitated SAFe Scrum ceremonies and managed the backlog for smooth workflow.
    • Hosted daily stand-up calls with co-located and remote teams.
  • Business Analyst (Amazon Fleet Provider):
    • Analyzed client business requirements and communicated them through clear, concise user stories.
    • Coached the team on Agile best practices and Scrum ceremonies.
    • Monitored task progress and quality to ensure smooth workflow.

Softtek (07/2018 - 12/2018)
Scrum Master

  • Served as a servant leader for a distributed team in Monterrey and Houston.
  • Kept the sprint backlog updated and coached the team on Scrum methodology.
  • Led daily stand-ups and facilitated retrospectives.
  • Implemented a custom Wowza streaming software solution and developed server architecture using Amazon Kinesis Video Stream.
  • Managed AWS deployments and remote cameras using Docker, IAM users, and AWS services.
  • Tools: Amazon AWS, EC2, Kinesis Video Streaming, Wowza, Docker, Linux, Git, Jira, Outlook.

Zonifica.com (01/2011 - 07/2018)
Project Manager

  • Led a startup focused on providing online services to real estate professionals.
  • Managed a team of developers to design and develop new product features.
  • Defined functional and technical specifications.
  • Developed backend applications using the Joomla Framework and Google Maps API.
  • Designed user interfaces using Twitter Bootstrap, jQuery, and GMap3.
  • Migrated hosting environments and managed AWS services.
  • Managed SugarCRM email campaigns and version control with Git and Bitbucket.
  • Applied Scrum and Kanban methodologies for teamwork management.

Certifications

  • Team Kanban Practitioner, Kanban University, 2024
  • Certified SAFe® 5 Product Owner/Product Manager, Scaled Agile Inc, 2022
  • Certified SAFe® 5 DevOps Practitioner, Scaled Agile Inc, 2022
  • Certified SAFe® 5 Practitioner, Scaled Agile Inc, 2022
  • Certified SAFe® 5 Agilist, Scaled Agile Inc, 2022
  • Scrum Foundation Professional Certificate, Scrum Foundation, 2020
  • Certified Standard EC0217 'Impartición de cursos para la formación de capital humano de manera presencial grupal', ICET- CONOCER, 2017

Carlos Oscar Hernandez Olmedo +52 81 1880 9755 oscar@holmedo.com /oscarholmedo ZM Monterrey, Nuevo León, México